Privacy Policy

lemoristav respects your privacy and commits to protecting personal information you share with us. This policy explains what data we collect, how we use it, and your rights regarding that information.

Information We Collect

We gather information you provide directly and data collected automatically when you interact with our website and services.

• Personal identifiers including name, email address, phone number, and mailing address when you contact us or subscribe to communications.
• Usage data including IP address, browser type, device information, pages visited, time spent on pages, and referring website URLs.
• Communication preferences and content interests you specify when subscribing to newsletters or participating in surveys and feedback requests.
• Correspondence records including messages sent through contact forms, email communications, and customer support interactions for service delivery and quality improvement.

How We Use Information

We process collected information for legitimate business purposes that enhance your experience and enable effective service delivery.

• Delivering requested content including blog articles, newsletters, and resource materials you choose to receive through subscription or direct request.
• Improving website functionality, user experience, and content relevance through analysis of usage patterns, popular content, and navigation behaviors.
• Responding to inquiries, providing customer support, and maintaining communication about services, updates, or issues requiring attention.
• Sending marketing communications about new content, services, or offerings when you've provided consent, with clear opt-out options in every message.

Legal Basis for Processing

We process personal information based on legitimate grounds established by applicable privacy regulations including Australian Privacy Principles.

Our processing relies on consent you provide when subscribing or submitting information, legitimate business interests in operating our website and delivering requested services, and contractual necessity when fulfilling service agreements or responding to inquiries you initiate.

Information Sharing

We maintain strict controls over information sharing and disclose personal data only under specific circumstances outlined below.

• Service providers including email delivery platforms, website hosting services, and analytics tools that assist in operating our website under confidentiality agreements restricting their use of your information.
• Legal requirements compelling disclosure to comply with valid legal processes, court orders, or regulatory obligations under Australian law.
• Business transitions where information transfers as part of merger, acquisition, or asset sale, with notification provided about changes in information control and applicable privacy policies.

Data Security

We implement reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction. These safeguards include secure servers, encryption for data transmission, access controls limiting information availability to authorized personnel, and regular security assessments. However, no electronic transmission or storage method provides complete security. While we strive to protect your information using industry-standard practices, we cannot guarantee absolute security of data transmitted or stored electronically.

Your Rights

Australian privacy law grants you specific rights regarding personal information we hold. You may exercise these rights by contacting us.

• Access personal information we maintain about you and request copies of data we've collected through your interactions with our website and services.
• Correct inaccurate or incomplete information by notifying us of necessary updates to ensure records remain current and accurate for effective service delivery.
• Request deletion of personal information when no longer necessary for original collection purposes, subject to legal retention requirements or legitimate business needs.
• Withdraw consent for marketing communications at any time through unsubscribe links in emails or direct contact, though this doesn't affect processing based on other legal grounds.

Cookies and Tracking

Our website uses cookies and similar technologies to enhance functionality, analyze usage patterns, and improve user experience. These small data files stored on your device help us remember preferences, understand popular content, and identify technical issues affecting performance. You can control cookie acceptance through browser settings, though disabling cookies may limit website functionality and personalization features.

Cookie Policy Cookie Policy

Contact Information

Questions about this privacy policy or our information practices should be directed to lemoristav through the following channels.

Policy Changes

We may update this privacy policy periodically to reflect changes in our practices, legal requirements, or service offerings. Material changes will be communicated through prominent website notice or direct notification to email subscribers. Continued use of our website after changes take effect constitutes acceptance of updated terms.